Return Policy
Return Policy
At SAVY LUXE, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return eligible items under the following conditions.
1. Return Period
You have [insert number of days, e.g., 30 days] from the date of delivery to initiate a return.
2. Eligibility for Returns
To be eligible for a return, items must meet the following criteria:
- Must be unused and in the original condition.
- Must be in the original packaging with all tags and labels attached.
- Must not be marked as non-returnable (e.g., sale items, personalized items).
3. Non-Returnable Items
The following items are non-returnable:
- Gift cards
- Sale or discounted items
- Personal care products (e.g., cosmetics, skincare)
4. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact our customer service team at [Your Email Address] to request a return authorization.
- Once you receive approval, securely package the item(s) with a copy of your order confirmation.
- Ship the return to the address provided by our customer service team.
5. Return Shipping Costs
You will be responsible for the return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service to ensure your return is received.
6. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your return. If approved, a refund will be processed to your original payment method within [insert number of days, e.g., 7-10 business days].
7. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.